Last updated: 7 October 2026 · Effective: 7 October 2026
These Terms of Service ("Terms") are a legal agreement between you and Turbo Hotel LLC, doing business as DepthMe ("DepthMe", "we", "us", "our"), a Florida limited liability company with its principal place of business at 500 NW 2nd Ave, Unit 12346, Miami, FL 33101-0307, United States, and the operator of the DepthMe website at https://depthme.app and the "DepthMe" app for iOS and Android (bundle identifier co.depthme.app) (together, the "Service").
By creating an account, tapping "I agree", subscribing, or otherwise using the Service, you accept these Terms and our Privacy Policy, which explains how we handle your personal data and forms part of this agreement. If you do not agree, do not use the Service. We record the version of the Terms you accepted and when.
If you download the app from the Apple App Store or Google Play, the store's own terms also apply to your download, and where the store's terms require it, Apple or Google is a third-party beneficiary of these Terms with the right to enforce them against you.
You must be at least 13 years old to use DepthMe. If you live in the European Economic Area or the United Kingdom, you must be at least 16, unless a parent or legal guardian has given verifiable consent on your behalf. If you are under 18, you confirm that a parent or guardian has reviewed and agreed to these Terms.
We delete accounts we find to belong to people under the applicable age. By using the Service you represent that you meet these requirements, that you are not barred from using it under the laws of any country, and that you have the legal capacity to enter into this agreement.
You can create an account with an email address and password, with Sign in with Google, or with Sign in with Apple. You can also try DepthMe as a guest without an account; in guest mode your data stays on your device and is not backed up until you sign up. If you uninstall the app or clear its data as a guest, that data is gone.
You agree to:
Each account is for one person. You may not transfer your account to someone else.
DepthMe offers daily guided rituals — Morning Intentions, Shadow Work, Vision Quest and Night Reflections — along with standalone Affirmations and Gratitude sessions, a written journal, meditation logging, and streaks and progress tracking. The guidance text in each session is generated by an AI language model from the goal and survey answers you provide, then read aloud by a synthetic voice. If you choose, that voice can be a clone of your own.
To provide this, the Service sends some of your data to third-party AI providers, and only after you agree on the in-app consent screen: OpenAI (only what you write — your goal, survey answers and journal text — never your name, email or account details, to write guidance), Deepgram (audio you dictate, to turn it into text), and ElevenLabs, Fish Audio and RunPod (the finished guidance text, which includes your first name so it can be spoken, and, if you opt in, your voice recording; used only to read guidance aloud, never for analysis). The Privacy Policy describes each in full. You can withdraw that consent at any time in Settings → AI & data sharing; AI features then stop until you agree again.
Generated content is produced automatically. It can be inaccurate, incomplete, repetitive, generic, or occasionally say something that is wrong for your situation. It reflects patterns in language, not knowledge of you, and it is offered as a prompt for your own reflection. Do not rely on it as advice of any kind. You are responsible for deciding what, if anything, to do with it.
DepthMe is a wellbeing and reflection tool. It is not a medical device, and it does not provide medical, psychological, psychiatric, therapeutic, legal or financial advice, diagnosis or treatment. It is not a substitute for care from a qualified professional and is not designed to detect or respond to emergencies. Nothing in the Service creates a professional or clinical relationship between you and us.
If you are in crisis, thinking about harming yourself or someone else, or need urgent help, contact your local emergency services or a crisis line in your country right away. Do not use DepthMe for this purpose.
DepthMe is offered in a number of languages. Guidance may be generated in your chosen language; translations of the interface and generated text may not be perfect. Some features may be available only on some platforms or in some regions.
Everything you put into DepthMe — your goal, survey answers, journal entries, meditation logs, name-pronunciation recording and voice sample ("Your Content") — belongs to you. We claim no ownership of it.
So that we can run the Service, you grant us a worldwide, non-exclusive, royalty-free licence to store, copy, process, transmit and display Your Content, and to send it to the service providers named in our Privacy Policy, solely to provide, secure, support and improve the Service for you. This includes sending your goal and answers to an AI provider to write your guidance, and your voice sample to a voice provider to build your voice clone. The licence ends when you delete the content or your account, except for the limited retention described in the Privacy Policy and for de-identified aggregate data that no longer identifies you.
We do not use Your Content to train AI models, and we do not permit our providers to do so. We do not sell Your Content. Your journal is private: it is never shown to other users or made public.
Subject to these Terms, you may use the guidance and audio generated for you for your own personal, non-commercial purposes. Because generated content is produced by automated systems from similar inputs, other users may receive similar or identical output, and we cannot guarantee that it is unique to you or protectable by intellectual property law.
You are responsible for Your Content. You confirm that you have the right to provide it, that it does not infringe anyone else's rights, and that it does not breach section 8. You may not enter content about another person that you have no right to share.
Voice cloning is optional. If you opt in, you record a short voice sample, and our voice providers build a synthetic model of your voice that reads your guidance back to you. The app asks for your explicit consent before your sample is recorded or sent anywhere, and the Privacy Policy explains which providers receive it.
By recording a voice sample, you warrant that:
We do not provide a way to download or export your voice model, and you may not attempt to extract it. If we receive a credible complaint that a clone is of someone other than the account holder, or we otherwise believe a sample was not recorded in good faith, we may delete the clone and the sample without notice, and may suspend or terminate the account. You can delete your voice clone at any time in Settings, which removes it from every provider; deleting your account does the same.
The free tier lets you complete one ritual a day using a stock voice, plus the journal and progress features. We may change what the free tier includes from time to time (see section 11).
DepthMe Premium is a paid subscription, offered monthly or yearly, that unlocks the full range of rituals, sessions and voices, including your own cloned voice. The exact features and prices are shown in the app or on the website at the time you subscribe. Prices may vary by country, platform and currency; the price shown on Apple's or Google's purchase sheet, or on Stripe's checkout page, is the price you will be charged.
A subscription bought on one platform works on all platforms once you sign in with the same account, but it can only be managed and cancelled where it was bought.
New Premium subscribers may be offered a 7-day free trial. You will not be charged during the trial. At the end of the trial your subscription starts automatically and you are charged the subscription price, unless you cancel at least 24 hours before the trial ends. Trials are limited to one per person; we and the stores may decline a trial to anyone who has had one before. If you purchase a subscription while a trial is still running, any unused part of the trial is forfeited.
Subscriptions renew automatically at the end of each billing period (monthly or yearly) at the then-current price for your plan, unless you cancel at least 24 hours before the end of the current period. Your payment method is charged within 24 hours before the renewal date. Cancelling stops the next renewal; you keep Premium until the end of the period you have already paid for. There is no refund for the unused part of a period except as described in 7.6.
We may change subscription prices. If a price increase applies to your existing subscription, we (or the store) will notify you before it takes effect, and the increase will apply only from your next renewal after the notice period required by law or by the store. If you do not agree, cancel before the renewal. Where the store's rules require your active consent to a price increase, your subscription will not renew at the new price unless you give it.
We may offer promotional codes, introductory prices or other offers. Each has its own conditions, may be limited in time or quantity, may be restricted to new customers, and cannot be exchanged for cash. We may withdraw or cancel a promotion that is being abused.
Prices may include or exclude VAT, sales tax or similar taxes depending on your country and the platform. The store or Stripe will show the final amount before you confirm.
You agree to use DepthMe only for your own personal reflection and growth, and in a way that is lawful and respectful of others. You must not:
We may investigate suspected breaches and take any action we consider appropriate, including removing content, deleting voice clones, suspending or terminating accounts, and reporting to law enforcement.
The Service — including its software, design, interface, artwork, ritual structures, prompts, stock voices, text, trademarks and logos — is owned by DepthMe or our licensors and is protected by copyright, trademark and other laws. Except for the limited licence in this section and your rights in Your Content and generated content under section 5, nothing in these Terms gives you any right, title or interest in the Service.
Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the app on devices you own or control and to use the website, for your own non-commercial use. "DepthMe" and the DepthMe logo are our trademarks; you may not use them without our written permission.
If you send us feedback or suggestions, you agree that we may use them without any obligation to you.
The Service depends on third-party providers — among them the AI and voice providers, payment processors, app stores, hosting and email providers listed in our Privacy Policy. Your use of those services through DepthMe may be subject to their own terms, and we are not responsible for their acts or omissions beyond what the law requires. In particular:
Apple and Google have no obligation to provide maintenance or support for the app, and any claims relating to the app (including product liability, consumer protection or intellectual-property claims) are our responsibility and not theirs, to the extent permitted by law.
We work hard to keep DepthMe available, but we do not promise that it will be uninterrupted, error-free or available at any particular time. The Service relies on external AI, voice and hosting providers, and an outage at one of them can affect us. We may suspend the Service, in whole or in part, for maintenance, security or reasons outside our control.
We are constantly improving DepthMe. We may add, change, restrict or remove features, rituals, voices, languages or the contents of the free tier and Premium at any time. Where a change materially reduces what your paid subscription includes, we will give you reasonable notice, and you may cancel before your next renewal. We may also discontinue the Service altogether; if we do, we will give you at least 30 days' notice where practicable and a reasonable opportunity to export your data, and will refund any prepaid subscription period that we cannot deliver, other than App Store or Google Play purchases, which are refunded by the store.
You may stop using DepthMe at any time and delete your account from Settings. Deleting your account cancels a subscription bought on our website. It does not cancel a subscription bought from the App Store or Google Play; cancel it there first, or you may continue to be charged. See section 10 of the Privacy Policy for exactly what is deleted and what is retained.
We may suspend or terminate your access to the Service, or delete your account, if you materially breach these Terms, if we are required to by law, if your account has been inactive for a very long period, or if we discontinue the Service. Where reasonable, we will warn you first and give you a chance to fix the problem; we will not where the breach is serious, repeated, or where warning you would be unlawful or unsafe.
On termination your licence to use the Service ends, and we may delete Your Content and generated content after a reasonable period. Sections that by their nature should survive — including 5.2 (to the extent of retained data), 9, 13, 14, 15, 16 and 18 — survive termination.
To the fullest extent permitted by law, the Service and all content, including AI-generated guidance and synthetic voices, are provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement or uninterrupted availability.
We do not warrant that generated content will be accurate, appropriate, helpful or safe for your circumstances; that the Service will meet your needs or produce any particular outcome; that your voice clone will sound a particular way; or that data will not be lost. You use the Service and rely on its output at your own risk.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you. Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under the law that applies to you as a consumer.
To the fullest extent permitted by law:
These limitations do not apply to liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for our wilful misconduct. If you are a consumer, nothing in this section affects your statutory rights, and the limitations apply only to the extent your local consumer law allows.
To the extent permitted by the law that applies to you, you agree to defend, indemnify and hold harmless DepthMe, its officers, employees and contractors from any claim, demand, loss, liability, damage or expense (including reasonable legal fees) brought by a third party arising out of: (a) Your Content, including any voice sample that is not your own; (b) your use of the Service in breach of these Terms or the law; or (c) your infringement of anyone's rights. We will notify you of any such claim and may take over its defence at our own expense. This indemnity does not apply to consumers where local law prohibits it.
These Terms, and any dispute or claim arising out of or in connection with them or the Service, are governed by the laws of the State of Florida and the federal laws of the United States, without regard to conflict-of-laws rules. If you are a consumer living in a country whose law grants you mandatory protections that cannot be waived by contract, you keep those protections.
Most problems can be solved quickly. Before starting any formal proceeding, you agree to write to us at hello@depthme.app describing the issue and what you would like us to do, and to give us 30 days to try to resolve it informally. We will do the same before bringing any claim against you.
If we cannot resolve the dispute informally within 30 days, it will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you and we each submit to their personal jurisdiction and venue. If you are a consumer in the EEA or the UK, you may instead bring proceedings in the courts of the country where you live, and we may bring proceedings against you only there. EU consumers may also use the European Commission's online dispute resolution platform.
We may revise these Terms to reflect changes in the Service, our business or the law. The date at the top shows when they were last updated. For material changes, we will give you at least 14 days' notice by email or in the app before they take effect, and where the law or a store requires it, ask you to accept them again. Minor changes, such as clarifications or corrections, may take effect when posted. If you do not agree to a change, stop using the Service and cancel any subscription before the change takes effect; continuing to use DepthMe afterwards means you accept the revised Terms. Changes do not apply retroactively to disputes that arose before they took effect.
Turbo Hotel LLC (d/b/a DepthMe)
500 NW 2nd Ave, Unit 12346
Miami, FL 33101-0307
United States
See also: Privacy Policy